The quality policy of Hannah Engineering Inc. is to provide exceptional customer service, while supplying precision machined components to customer requirements, manufactured to quality workmanship standards and delivered on time to customers. Hannah Engineering Inc. strives to continuously improve customer service and excellence in quality.
"Quality Leadership" is a core value rigorously applied at Hannah Engineering Inc through training and individual acceptance of the quality philosophy. A high degree of responsibility for quality is maintained throughout the organization. All employees are responsible for the quality of their own work and have the responsibility and authority to request corrective action to be taken to comply with the company quality policy.
Hannah Engineering Inc maintains fully integrated quality functions with clearly defined responsibilities and authority for the successful implementation of the quality policy. Standard Operating Procedures (document 4000) provide definitive guidance to all departments for conducting day-to-day operations and specify responsibility for specific quality functions. A system of auditing, corrective action and retraining is in place to ensure continued compliance with ISO-9002.
Hannah Engineering Inc. communicates on a day-to-day basis between its customers and staff by means of phone, fax, internet, correspondence and by personal hands on visits to analyze customer needs and requirements as well as expectations.
